What Harbor Lane Cleaning Co. actually is

I test AI tools on one small business — Harbor Lane Cleaning Co., a residential and light-commercial cleaning company in Columbus, Ohio. Harbor Lane is fictional, and I'm telling you that up front, not burying it in a footnote. It exists as a fully published data model — revenue, staffing, current software spend, baseline hours per task — so every test has the same fixed starting point, and you can check my math instead of trusting it.

Every tool I test ends on one of four verdicts: ADOPT(the test business keeps it), DROP (tested, rejected), FREE-WAY WINS (a paid tool lost to a free workflow), or WAIT (promising, blocked by something specific). No fifth outcome, no "it depends" — a real call, every time, with the number that decided it.

If a number can't be reproduced from the published model, it doesn't get published. That's the whole rule. The honest figure is the story, even when it isn't the exciting one.